The New VISA Credit Cards Are Here!

Red Wing Credit Union is excited to announce improvements to our Visa credit card program, beginning with enhanced security. The new EMV chip technology will be coupled with a fresh up to date card design. In addition to better serve our cardholders the credit card program will be transitioned to a new card processor who will offer additional valuable benefits such as travel protection, insurance, and a rewards program to begin early this summer.

Online access to your credit card information is now available through online banking. Your old credit card has been discontinued and you should activate your new chip card. If Online Banking is unavailable, you can also log in by clicking here.

Your new credit card includes the following benefits:

  • EMV Chip Technology: Your new credit card will have an embedded microprocessor chip that stores and protects your data. It will help increase security and reduce fraud. The EMV chip will be in addition to the standard magnetic strip.
  • 24/7 Cardholder Service: Call 855-632-9005 for balance inquiries, payment information, transaction history, statement requests or to dispute a charge.
  • Online Access: Real-time credit card information, including transaction, pending activity, payment information and custom email alerts, plus sign up for electronic statements when you log into online banking from our home page.

What to know:

  • You should have already received your new cards in the mail. Your credit card number and your expiration date will change.
  • For security reasons, each secondary cardholder will have a new individual card number, CVV number and expiration date.
  • If you plan to use your card at any ATM, you will be required to use a PIN. You can select your unique PIN during activation of the card or call at a later time to select your PIN.
  • If you have automatic payments made with your current credit card, make sure to contact each vendor with our new updated credit card number to help avoid any interruption in your service.
  • Please read our frequently asked credit card questions section. If you have any additional questions or inquiries before the conversion date of April 25, 2016 please call us at 888-388-7133 on or after the conversion please call us at 855-632-9005. A letter to all cardholder will be mailed in April detailing more information.

We're proud of our new card offerings and are excited to make them available to you. As always, we will remain committed to great member service!

To learn more, read our EMV Credit Card Q&A

 

Contact Us
  • Red Wing Credit Union
    3303 North Service Drive
    Red Wing, MN 55066
  • Phone: 651-388-7133 or 1-888-388-7133 (toll free)
    Fax: 651-388-7137
Hours
  • Lobby:
    8:30 a.m. - 4:30 p.m., Mon - Fri
    8:30 a.m. - Noon, Sat
  • Drive-Up
    8:30 a.m. - 5:00 p.m., Mon - Fri
    8:30 a.m. - Noon, Sat


NCUA
Federally insured by the NCUA up to $250,000
 
Equal Housing Lender